Your data is important to you. Careful handling of your data and compliance with legal regulations are therefore a matter of course for us. When collecting, processing and using your data, we comply with the legal requirements, e.g. the Federal Data Protection Act and the General Data Protection Regulation (hereinafter referred to as “GDPR”). In this privacy policy, we explain what data we collect, what we use or process it for and what rights you have.

I. Collection and storage of personal data and type and purpose of use

1. visit the website

When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected automatically and stored until it is automatically deleted:
– IP address of the requesting computer,
– Date and time of access,
– Name and URL of the retrieved file,
– Website from which the access is made (referrer URL),
– the browser used and, if applicable, the operating system of your computer and the name of your access provider.

This information is processed by us for the following purposes:
– Ensuring a smooth connection to the website,
– To ensure a comfortable use of our website,
– Evaluation of system security and stability and
– for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also use cookies and analysis services when you visit our website. You will find more detailed explanations in the sections III and IV of this Privacy Policy.

2. registration and use of our online store

To register and use our online store, it is necessary to provide the following data:
– Salutation, first and last name,
– Payment data (depending on the payment method, e.g. bank details or PayPal account data),
– Contact details (e-mail and telephone),
– Address and order data.

We will send you the data collected from you and our general terms and conditions by e-mail after you have completed your order. You can also view the data of orders already placed in your user account at any time after logging into our store. You can view our GTC at any time at www.juwelier-simon.de/agb.

The data stored as part of an order also includes the IP address of the computer from which the order is placed. This is necessary not least in the interests of our customers in order to prevent misuse and to be able to investigate the spying of passwords. In order to protect the rights of our customers, we obtain the customer’s consent to store the IP address – which can be revoked at any time for the future – when the user account is opened.

We collect, use and process the aforementioned data for the following purposes:
– Processing of orders,
– Delivery of goods,
– Payment processing and debt collection,
– Handling of any subsequent warranties,
– Customer support from our Customer Service Center,
– technical administration,
– When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter.

The collection, use and processing of the aforementioned data is carried out in accordance with Art. 6 para. 1 p. 1 lit. b GDPR to fulfill the contract concluded between you and us as part of an order process. (Information on how a contract is concluded between you and us can be found in our General Terms and Conditions).

Data processing when registering for the newsletter is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent.

If we make advance payments (e.g. when agreeing a direct debit or purchase against invoice), we may obtain credit information based on mathematical-statistical procedures from Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss, and/or infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, in order to safeguard our legitimate interests. For this purpose, we transmit the personal data required for a credit report to these credit agencies and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical procedures and include address data, among other things, in their calculation. Your interests worthy of protection are taken into account in accordance with the statutory provisions. The legal basis for data collection for the purpose of credit assessment is Art. 6 para. 1 p. 1 lit. f GDPR.

3. use of our contact form

If you have any questions, you can contact us using the form provided on the website. It is necessary to provide a form of address, your name and a valid e-mail address so that we know who sent the request and can respond to it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent. The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with.

II. Forwarding of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:
You have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR have expressly consented to this,
this is legally permissible and in accordance with Art. 6 para. 1 p. 1 lit. b GDPR is required for the processing of contractual relationships with you,
the disclosure pursuant to Art. 6 para. 1 p. 1 lit. f GDPR is necessary to safeguard our legitimate interests (credit assessment in the case of advance performance obligations, assertion, exercise or defense of legal claims) and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data.